Full-Time or Part-Time Secretary & Assistant
Answering calls and messages, coordinating appointments, following up orders, and handling daily admin work; exactly the hours you actually need, no more.
Spend your time on what only you can do
Take repetitive work off your shoulders with RGB's virtual assistant
Many business owners spend their day answering repetitive messages, following up by phone, and handling admin work, time that should go toward sales and important decisions instead. A virtual assistant is a trained remote worker who handles this work with structure and regular reporting. The result: a business that runs more organized and professional, without a full-time hire or office overhead.
- Quick start
- No insurance or office cost
- Regular reporting
- Scope can change over time
RGB Virtual Assistant Services
From daily responses to complete customer relationship management, we define the assistant's role to match your business's real need:
Social Media Page Management & Admin
Replying to DMs and comments, scheduling post and story publishing, and daily upkeep of your Instagram or Telegram page; so your social presence never stalls.
Telemarketing & Sales Support
Calling sales leads, following up semi-active customers, and presenting your product or service with a defined script; an assistant focused on turning a lead into a customer.
Customer Relationship Management (CRM)
Recording and updating customer data, tracking each case's stage in the sales funnel, and reminding you of follow-up calls; so no potential customer gets forgotten.
Technical Support & Daily Site Updates
Updating prices and products, uploading content, fixing simple issues, and coordinating with the technical team; for a site that always stays current and healthy.
Email & Support Ticket Response
Managing your inbox, answering customers' frequently asked questions, and escalating specific cases to the right team; in a tone fully aligned with your brand.
Why does outsourcing repetitive work accelerate a small business's growth?
The hour a business owner spends answering a repetitive message or coordinating an appointment is the same hour that could have gone to a sales negotiation, planning, or a strategic decision. In most small and mid-size businesses, a large share of the owner's time goes to work that needs neither their expertise nor their personal presence; but because nobody else does it, it piles up and slows growth down.
Hiring full-time for this kind of work usually isn't cost-effective: insurance, office space, and training don't make economic sense for a role with only a few real working hours a day. A virtual assistant fills exactly this gap; a trained, remote worker who operates with an understanding of your business and brand voice, without imposing the cost of a full hire. The result is your own time coming back to you, exactly what makes growth possible.
Our process for working with an RGB virtual assistant
Working with a remote hire goes well when it's clearly defined from the start; these 5 steps are our framework:
1
Understanding your need and required hours
In a short conversation, we identify your workload, the hours needed per day or week, and your main priorities.
2
Assigning the right assistant for your field
Based on the work type, response handling, phone sales, social media, or CRM, an assistant with relevant experience is assigned to your account.
3
Training on your business and brand voice
The assistant gets familiar with your products, prices, customers' frequently asked questions, and your brand's writing tone, so responses feel fully natural and aligned.
4
Starting the work with regular reporting
Work begins, and at set intervals you receive a performance report, calls, messages, and case status.
5
Feedback and adjusting scope over time
As your business grows or priorities shift, we review and adjust the assistant's hours and scope together.
Why get your virtual assistant from RGB?
Aligned with the digital marketing team
Your virtual assistant can work alongside our digital marketing team, where daily social media management moves in sync with ads and campaigns, keeping your brand message consistent everywhere.
Confidentiality and commitment
A virtual assistant has access to your business, customer, and conversation data; we take confidentiality seriously and strictly limit each assistant's access to exactly the task defined for them.
Start with a short consultation
The best way to understand what a virtual assistant can take off your plate is a free consultation; we listen to your need and tell you honestly whether this service makes sense for you.
Virtual Assistant Pricing
Virtual assistant pricing depends on two things: the weekly hours you need and the scope of tasks handed to the assistant. A part-time assistant for daily responses costs entirely differently from a full-time assistant with sales and CRM responsibility. That's why we don't quote a flat number; after hearing your real need in a short consultation, we offer a transparent, agreed price.
Prices are shown in US dollars and stay fixed regardless of exchange-rate swings — no need to call for the "real" price.
20-Hour Part-Time Assistant
$40 / mo
Responding to messages and light daily tasks.
- Responding to messages and email
- Appointment coordination
- Weekly task report
- Communication via Telegram/WhatsApp
40-Hour Part-Time Assistant
$75 / mo
Broader coverage of your business's daily tasks.
- Everything in the 20-hour plan
- Following up orders and customers
- Data entry and file updates
- Coordination with your team
Basic Full-Time Assistant
$140 / mo
80 hours a month for broader needs.
- Full email and calendar management
- Tracking your team's daily tasks
- Preparing periodic reports
- Available during business hours
Professional Full-Time Assistant
$260 / mo
160 hours with sales and CRM responsibility.
- CRM management and sales-lead follow-up
- Calling and following up customers
- Weekly sales report
- Full coordination with your internal team
Social Media Management
$50 / mo
Daily admin of messages and audience engagement.
- Responding to DMs/comments
- Post-publishing scheduling
- Monthly engagement report
- Coordination with the graphics/content team
Phone & Telegram Customer Support
$60 / mo
A dedicated response line for your customers.
- Phone support during business hours
- Telegram/WhatsApp support
- Ticket logging and follow-up
- Customer satisfaction report
Dedicated Multi-Assistant Team
For large businesses needing several simultaneous assistants and project management.
- Several simultaneous assistants
- Dedicated project management
- Executive reporting
Smart Systems Portfolio: Work That No Longer Happens "By Hand"
A virtual assistant isn't just remote labor; paired with real systems, repetitive work disappears entirely. We built these systems for the brands below and run them every day:
MrGym's Smart Program Builder
An athlete builds a training program on their personal dashboard, and a coach issues programs for their students; work that used to cost a coach hours now takes a few minutes.
View the SiteFaragiri Teaching Automation
Publishing and managing 885 courses, a direct tutor-student communication panel, and an order workflow; a platform that runs on minimal human effort.
View the SiteRankesh's Editorial Workflow
A rating, bookmarking, and review-publishing system designed so the editorial team focuses only on content quality, not administrative work.
View the SiteAutomatic Monitoring & Reporting
Daily rank, speed, and health monitoring runs and reports automatically across all five sites in the portfolio; we set up this exact service for your business too.
View the Monitoring ToolFrequently Asked Questions About Virtual Assistants
Everything you should know before ordering a virtual assistant.
How much does a virtual assistant cost?
Virtual assistant pricing depends on weekly hours and task scope; a part-time assistant for simple responses costs differently than a full-time assistant with sales or CRM responsibility. After a short consultation, we give you a transparent, agreed quote.
What does the virtual assistant ordering process look like?
It starts with a short conversation: we hear your need and desired hours, assign the right assistant for your field, train them on your business and brand voice, and start the work with regular reporting.
Is data confidentiality guaranteed with virtual assistant services?
Yes. A virtual assistant only accesses the information needed to perform that specific task, and we take the confidentiality of your business and customer data seriously.
How are working hours and communication with the assistant set?
Working hours are defined upfront, matched to your need, a few hours a day or your full business hours. Communication is usually through whatever messenger or call channel you're comfortable with, and reporting happens at regular intervals.
What's the difference between a part-time and full-time assistant?
A part-time assistant suits limited-volume work of a few hours a day; a full-time assistant suits businesses with high response, sales, or admin volume needing full coverage of working hours.
Can I change or cancel the arrangement with my virtual assistant?
Yes. Task scope and hours can be revisited over time, and if the arrangement no longer fits your need, you can change or end it; flexibility is part of this service's design.
Spend your time on what only you can do
Tell us your real need in a free consultation, and we'll define the right virtual assistant for you.
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