Help Center & Frequently Asked Questions

The easiest way is to book a free consultation. In that session, we listen to your needs, review your current situation, and offer a clear, suggested path forward, with no obligation and no pushy sales.

No. Consultation, execution, and support all happen online and by phone, and we work with businesses and clients internationally.

Five specialist fields under one roof: website design, SEO, speed optimization, security, and graphic design. The main advantage is that these specialties work together on your project, in sync. Read more on our About Us page.

Yes, completely free and with no obligation. If we determine a service isn't in your interest, we'll say so honestly, even if it costs us the sale.

Because every project has different needs, and quoting one fixed number is often misleading. Instead, after a short needs assessment, we issue a clear, precise quote for your specific project. Approximate price ranges are listed on each service's page.

Yes. Every project begins with a written contract covering the scope of work, timeline, amount, and payment terms. Contractual transparency is the first thing we offer you.

Projects typically begin with a deposit, with the remaining amount settled according to agreed-upon milestones. Details are specified in each project's contract.

Our cancellation and refund policy is transparent and fair, calculated based on the amount of work completed. Full details are on our Guarantee & Refund page.

It depends on the project's type and size: a corporate site usually takes a few weeks, while a larger online store takes longer. The exact timeline is set at the start of the project and specified in the contract.

Yes. All our sites are built responsive, mobile-optimized, and fast, because speed and mobile experience are critical both for users and for SEO.

Yes. We deliver the site so content management is simple for you, and we provide training if needed. The code and access credentials belong to you.

No, and no honest team should ever make that guarantee. Google rank depends on competition, time, and external factors too. What we do guarantee is principled, transparent, and the most effective work possible, in line with Google's own guidelines.

SEO is a medium-term investment; early signs typically appear anywhere from a few weeks to a few months. We show you progress transparently in monthly reports.

Start with a free website SEO analysis to see where you currently stand, then we'll discuss the roadmap in a consultation.

First, we identify weak points with a speed test, then improve the speed score and user experience by optimizing caching, images, code, and infrastructure. The before-and-after improvement is measurable.

You can check your SSL status and security headers with our website security scan. For complete protection, malware cleanup, and monitoring, our website security service is available.

Contact us as soon as possible. Malware cleanup, recovery, and re-securing your site is one of our specialist services; the sooner you act, the less damage there is.

Yes. Every project comes with a support period during which fixes for issues related to our work are handled free of charge. Support can also be extended afterward. Details are on our Guarantee & Support page.

Your messages are answered the same business day, usually within a few hours. There's a real person behind every ticket, not an automated response.